Home / Archives / News Archive 2006 / Cesaroni announces warranty program for Pro38™ products
Cesaroni announces warranty program for Pro38™ products Print E-mail PDF
2006 Archived News by Cesaroni Technology Incorporated   
Wednesday, June 28, 2006
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Prior to LDRS in 2002, Cesaroni Technology Incorporated (CTI) shipped a large quantity of Pro38® reloads to a dealer attending the event. These reloads bear propellant manufacturing dates of April, May and June 2002.

Due to some manufacturing problems over those three months there were several catastrophic failures, although the majority of the motors were fine. CTI analyzed the problem, and implemented modifications to their raw material handling procedures including some major capital equipment investments.

Propellant dates from late July 2002 onward reflect the modified manufacturing procedures.

CTI replaced these reloads to our dealer on the agreement that the original articles were returned or destroyed. However, information obtained since that time strongly indicates to CTI that these reloads were not destroyed, but in fact continued being sold to modelers.

Recently, two modelers reported purchasing several Pro38® reloads through ROL auctions from a private seller. Each experienced a motor failure. The reloads bear production dates from within the time period listed above. It is CTI’s opinion that these reloads came from this recalled lot of product.

Cesaroni Technology Incorporated has always made a policy of standing behind their product, and their lenient warranty handling procedures reflect this mandate. However CTI wishes to point out that their products are under warranty for a period of one year from original purchase date.

CTI is hereby announcing that henceforth they will refuse claims of any sort for products manufactured in 2002 or prior. For products made after 2002 they will handle claims on a case-by-case basis.

CTI urges its customers to purchase their motor products from legitimate dealers only. If you choose to purchase their product from a private seller, it is in the interest of your own protection to determine the origin of the product and the manufacturing dates before closing the transaction.

If you have any questions please do not hesitate to contact Cesaroni Technology Incorporated at This email address is being protected from spam bots, you need Javascript enabled to view it .

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